Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
The Service Reliability Engineering team at Workday relentlessly pursues reliability and availability of customer environments by employing a culture of learning, continuous improvement, and an engineering focus.
The team builds and crafts innovative solutions to scale our day to day operations. We support our Workday customers with high energy, attention to detail and strong collaboration.
About the Role
Are you a creative SRE looking for more opportunities to improve reliability, and enjoy building solutions to reduce toil and manual effort?
With constant attention and focus on our customers (both internal and external), you will deliver quickly on a wide range of daily tasks - from environment provisioning, performance monitoring, environment problem solving, ad-hoc requests and automation efforts; while providing transparency of work being performed.
This role requires a good understanding of Linux systems in a Production Environment. You will be part of a team that supports customers located in public and private cloud environments.
About You
We would love to hear from you if you have been part of an Operations to SRE transformation in a previous role, like trying new techniques and approaches to sophisticated problems, love to learn new technologies, are a natural collaborator and an extraordinary teammate who brings out the best in everyone around you.
You understand that availability of Workday Service is paramount, are able to support a daytime-only shift pattern that includes some weekends, provide careful planning of changes, write detailed runbooks, share knowledge with colleagues, and engage in effective teamwork. You respond to impactful issues promptly and can handle an incident through to completion.
If the work performed is manual and repeated often, you like to find a way to automate the task. More so, you deliver
Basic Qualifications
* 2+ years of experience running and maintaining a 24x7 large-scale production environment, preferably across multiple data centers, and across multiple cloud providers such as AWS and GCP.
* BS or MS degree in Computer Science, Engineering, or related technical field, or equivalent work experience
Other Qualifications
* Being able to solve problems in tools such as: Docker, Python, Golang, HTTPd, MySQL, Git, Java web applications, etc.
* Proven expertise with Linux, debug fundamentals and have a solid understanding of how to quickly isolate issues.
* Experience with many tool sets, for example: Chef, Jenkins, OSSEC, SPLUNK, ELK, Ansible, AWX, JIRA, Confluence, Prometheus, Grafana, Artifactory, Kubernetes.
* Strong understanding of enterprise level thinking on a few levels; documentation, runbooks, root cause analysis, capacity-trending, bug fixes and scripting.
* Experience writing and deploying code in a production environment.
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
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