Amazon Selling Partner Developer Services is seeking a strategic, forward-thinking technical writer to join a team that is redefining how developer content is created, maintained, and scaled. Our documentation team plays a vital role in providing thought leadership internally to protect and improve Developer Success. In this role, you will have the opportunity to make a meaningful difference by working with a talented technical team to advocate for the needs of developers, architect scalable content solutions, and deliver high-quality technical documentation for Amazon Stores.
The ideal candidate has excellent communication skills and a technical background that enables them to collaborate effectively with Software Engineers, Solutions Architects, Product Managers, and Technical Program Managers. You bring strong writing fundamentals alongside a strategic mindset about content architecture, information design, and how AI is fundamentally reshaping the technical writing discipline. As generative AI transforms how documentation is created, reviewed, maintained, and consumed, we are looking for a senior writer who actively drives this evolution and champions scalable, AI-augmented content workflows that multiply team impact.
Key job responsibilities
Develop content strategies and scalable documentation solutions through close collaboration with Subject Matter Experts (SMEs) across engineering, product, and solutions architecture
Architect content frameworks that enable self-service experiences for both internal builders and external developers
Flexibly alternate between content creation, content strategy, planning, project management, and editing tasks across a variety of technical content solutions
Author content in accordance with established style guides and proactively lead improvements to those standards based on evolving best practices and AI capabilities
Manage a weekly work queue of documentation requests, prioritizing based on business impact and developer experience outcomes
Proactively identify and implement process improvements—including AI-driven automation, content reuse strategies, and efficiency innovations—collaborating cross-functionally to build and scale solutions
Evaluate, adopt, and advocate for AI tooling that enhances documentation quality, accelerates content production, and improves developer outcomes
Advocate continuously for improvements to the customer experience and documentation quality standards that exceed industry benchmarks
Identify and appropriately escal…
Act in an advisory capacity to partner teams on content strategy, information architecture, and documentation planning
Basic Qualifications
Bachelor's degree in Computer Science, English, Technical Writing, or a related field
Experience in technical writing in a relevant field
Experience using and following a style guide
Experience using content publishing tools to write, format, manage, and publish technical content on the web
Experience with XML-based publishing systems
Experience working in an Agile environment
Experience working directly with designers and technical subject matter experts
Experience managing work and priorities through a ticketing system
Experience designing, planning, and delivering content projects
Preferred Qualifications
Experience with cloud services
Experience working with Agile project management methodologies
Experience working with Git or an equivalent distributed version control system
Experience working with XML, reStructuredText, or Markdown-based documentation systems
Experience planning, managing, and delivering customer-focused documentation across multiple teams
Experience as a technical editor or writer of technical documentation working with style guides
Experience with programming languages such as Python, Java, C+- Subject-matter expertise in API documentation, developer tools, or related technical domains
Familiarity with OpenAPI and Swagger specifications
Experience with Git, GitHub, Markdown, authoring tools, repository management, and source control systems
Experience with prompt engineering and generative AI platforms
Demonstrated ability to evaluate, adopt, and advocate for AI tooling in a documentation or content workflow context
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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