Job Description: We are seeking a skilled Insurance Underwriter to join our Customer Operations Team. As a General Insurances Underwriter, you will be responsible for communicating with customers and brokers via telephone and email, managing a high volume of customer contacts in a professional and efficient manner.
The ideal candidate will have strong analytical skills, the ability to make informed decisions, and excellent communication skills. You will be required to work accurately and efficiently, meeting individual and team targets while maintaining high quality service standards.
* Key Responsibilities:
* Providing exceptional customer service on the phone
* Making underwriting decisions on car and home insurance
* Meeting and exceeding individual and team performance targets
* Focusing on Quality Assurance and developing customer service and technical skills
Required Skills and Qualifications: Leaving Certificate or mature students preferred. Previous experience in the insurance sector is highly desirable but not essential. Great communication skills, strong computer skills, and excellent organisational skills are required.