Senior Director, EU PMO Lead
Global Payments Inc.
Summary
Manages the execution of projects in accordance with the organization’s project management methodology. Develops, prioritizes and submits project plans, budgets and methodologies across key initiatives; defines project resources, performance reviews and post‑implementation evaluations. Takes ownership of successful implementation, manages project managers, and liaises with regional business unit leaders to ensure strategic initiatives are executed to drive value for the international business.
Responsibilities
* Oversees a team of project management professionals that lead planning, execution, controlling, reporting and communication of complex and unique projects supporting European business leaders.
* Manages, monitors and evaluates project execution across multiple business segments and shared service resources to ensure completion within agreed timelines, scope, effort and quality.
* Designs, implements and conducts analysis of project reporting used by senior management for timeliness, resource capacity, client demand and utilization.
* Aligns staffing and project assignments with existing and new business projections; defines methods to track financial and effectiveness measurements.
* Keeps senior stakeholders informed of project status with regular updates and performance metrics.
* Builds and maintains mutually supportive relationships with clients, colleagues and third parties, ensuring constructive communication and timely resolution of issues.
* Serves as a central point of escalation for non‑routine project management issues and conducts conflict management at all levels.
* Drives continuous process improvement across business services, methodology and project processes to reduce cost and improve quality.
* Directs and oversees the governance framework and reporting for project delivery and business needs, ensuring compliance with governance and establishing best‑practice guidelines.
Minimum Qualifications
* Bachelor’s Degree.
* Relevant experience or degree in a related field; experience in lieu of a degree may be considered.
* Minimum 10 years of experience, including 5‑6 years in a managerial position.
Preferred Qualifications
* Prior experience at Global Payments, in payment or technology industry.
* PMP or equivalent Project Manager accreditation.
Seniority level
Director
Employment type
Full‑time
Job function
Project Management and Information Technology
Industries
Financial Services; IT Services; IT Consulting
Location
Dublin, County Dublin, Ireland
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