Job Title:
Clerical Officer - Administrative Support Role
Join us in our administrative team as a Clerical Officer, providing high-quality support to clinical and non-clinical teams. This role offers an excellent opportunity to work in a dynamic hospital environment where your skills will contribute directly to the smooth running of essential healthcare services.
Key Responsibilities:
- Provide administrative and clerical support to various teams, ensuring seamless day-to-day operations.
- Maintain accurate records, databases, and patient files according to hospital procedures and data protection regulations.
- Handle incoming calls, emails, and correspondence with professionalism and confidentiality.
- Schedule patient appointments and manage clinic diaries efficiently, utilizing electronic record systems and calendar tools.
- Prepare and process documentation, reports, and routine correspondence using Microsoft Office (Word, Excel, Outlook).
- Liaise with internal departments and external agencies as required, fostering effective communication and teamwork.
- Perform general office duties, including data entry, filing, photocopying, and scanning tasks.
Requirements:
- Proven administrative or clerical experience, preferably in a healthcare or public service setting.
- Excellent organisational skills and attention to detail, ensuring accuracy and timeliness in all tasks.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with electronic record systems.
- Strong communication and interpersonal skills, facilitating collaboration and effective team dynamics.
- Ability to manage time effectively, prioritise tasks, and work both independently and as part of a team.
- A flexible and positive attitude, with a commitment to providing exceptional customer service and supporting colleagues.
Desirable Qualifications:
- Experience using hospital or healthcare administration systems (e.g., Socrates & iPM).
- Knowledge of medical terminology, enhancing understanding and application of clinical concepts.
Why Join Us?
- Work in a supportive and collaborative team environment, promoting growth and development opportunities.
- Contribute to the delivery of vital healthcare services in your community, making a meaningful impact on patients' lives.
- Opportunities for training, development, and career progression, helping you reach your full potential.