IT Operations Engineer – Limerick
Benefits: Bonus + Pension + Healthcare + Income protection + hybrid working
We're looking for an IT Operations Engineer who thrives in a fast-moving, cloud-centric environment, someone who takes ownership, solves problems before they become issues, and ensures our people are always supported with secure, reliable technology.
In this role, you will be at the heart of day-to-day IT operations while helping shape the future of our IT landscape driving automation, improving security, and ensuring world-class service delivery.
What You'll Be Doing
* Deliver high-quality IT support — resolving incidents, diagnosing performance issues, and ensuring uptime across systems and networks
* Configure, deploy, and support endpoints such as laptops, desktops, printers, and mobile devices
* Maintain and enhance identity, access, and cloud environments including Azure AD/Entra ID and Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
* Support networking across VLANs, WAN, fibre and Wi-Fi environments, including structured cabling troubleshooting
* Strengthen cybersecurity — patch management, endpoint protection, access control enforcement, and championing security awareness initiatives
* Manage software licensing, asset tracking, and procurement with a cost-efficient approach
* Maintain backup schedules, disaster recovery processes, and system documentation
* Work closely with cross-functional stakeholders to ensure IT services align with business needs
* Contribute to automation, continuous improvement, and long-term infrastructure stability
Experience
* 4+ years' experience in IT Operations, System Administration, or similar
* Strong knowledge of Windows environments — with exposure to MacOS/Linux a plus
* Solid understanding of hardware, networking fundamentals, firewalls, and system hardening
* A proactive and analytical approach — you don't just fix problems, you prevent them
* Excellent communication skills and the ability to collaborate across teams
Nice to Have
* Experience with scripting & automation (PowerShell, Power BI, etc.)
* Familiarity with compliance frameworks (ISO, SOC 2)
* Knowledge of conditional access, zero trust principles, and modern endpoint management
* Experience working with behavioural analytics and advanced security tooling