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Medical administrator

Galway
Hollybank Trustees Ltd
Medical administrator
Posted: 8 June
Offer description

Location:
On site / Galway, Ireland
Job type:
Permanent / Part-time
Sector and subsector:
Medical & Healthcare | Administration
Salary:
Competitive salary
Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Co Galway.
This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Contract:
Part-time, permanent contract
Working hours:
30 hours per week
Typical working hours would be:
Monday: 12pm - 10pm
Tuesday: 12pm - 10pm
Friday: 7am - 5:30pm
Location of role:
Alliance Medical, Merlin Park Hospital, Old Dublin Rd, Galway, H91 TY80
Key Responsibilities
Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accurately update patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements
Strong communication and interpersonal skills
Previous experience in medical administration or a healthcare setting
A calm, caring nature
High attention to detail and accuracy under pressure
Flexible and adaptable team player
A background in customer service is a plus
Why Choose Alliance Medical?
Employee Assistance Programme
Wellbeing and mental health initiatives
Family Friendly Working Arrangements
25 Annual Leave Days (plus 2 Company days)
Health Insurance
Paid Maternity Leave
Wedding Day Leave
Maternity Leave Coaching
Fertility Leave
Pregnancy Loss Leave
Excellent Pension Scheme
Educational Assistance
Professional Development & Ongoing training
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