Payroll Specialist
About the Role
We are seeking a skilled Payroll Specialist to join our team in Dublin. As a key member of our payroll team, you will be responsible for managing your own portfolio of clients and reporting directly to the Payroll Manager.
Your Key Responsibilities
* Manage a portfolio of payroll clients
* Handle smooth handover and take-on of new clients transferring from other payroll providers
* Managing client expectations and assisting clients with a positive attitude
* Managing & dealing with client issues / problems on their payroll matters
* Handling engagement letters and AML procedures for new clients as required and any remediation work that may arise
* Ensuring that take on procedures for new clients won are dealt with on a timely basis, to ensure the client experiences a smooth transition to us
Requirements
* Current knowledge of developments in the sector
* Experience of simultaneous management of multiple payrolls with a key attention to detail
* Ability to process payroll input information provided by the client and liaise with client to clear any ambiguous instructions
* Ability to attend to any client queries or Revenue issues
* Responsible for payroll compliance and maintain up-to-date knowledge and understanding of laws, regulations, contracts, policies, procedures and controls governing payroll operations across the region
* Ability to be the client's main point of contact
Desirable Skills
* Customer-focused with a service-orientated approach
* Relevant payroll qualifications are preferable
* Knowledge and experience in dealing with banking/uploading of bank files
* Managing client expectations and assisting clients with a positive attitude
* IT experience to assist with the development of the payroll business is preferred, alongside experience of payroll software in use Sage
* IPASS qualification or studying towards
Benefits
We offer a range of benefits including competitive salary, company pension, group life assurance, group income protection, private medical insurance, employee assistance programme, generous holiday entitlement, private medical additional cover, bike to work scheme, season ticket loan, eye care support and gym membership.
Working with Us
We are committed to providing a workplace where all colleagues, regardless of identity, background or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive and inclusive environment.
Contact Us
If you have any requirements throughout the application process, please let us know.