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Part time hotel receptionist

Nenagh
Abbey Court Hotel
Hotel receptionist
Posted: 17 October
Offer description

The Abbey Court is an Independent Irish owned Hotel in the historic town of Nenagh, Co. Tipperary. We are seeking to recruit for our Front Office Team and have one part time position.Join our team as a Part time Hotel Receptionist and be the welcoming face of our establishment We are seeking an enthusiastic individual who is dedicated to providing exceptional customer service and creating memorable experiences for our guests.Key Duties & Responsibilities:Receptionist must present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure.Work in a positive manner with work colleagues and clientsProcess all checks – ins and outs in a professional, efficient and courteous manner and to ensure that guests are assisted to have an excellent experience whilst staying in the hotelTo liaise proactively with all other departments, working in unity to ensure an excellent customer service experience internally & externally.Answer all phone calls in a polite and timely manner.Being familiar with all of the day's business including arrivals, departures and in all other departmentsEnsure all cash, billing and float procedures are adhered to at all times.Skills and Competencies:Customer Service Orientation: Demonstrates a commitment to providing outstanding service to internal and external customers.Attention to Detail: Ensures accuracy in all aspects of the role, from event logistics to guest services.Problem-Solving: Identifies and resolves issues promptly, using creativity and resourcefulness.Team Collaboration: Works effectively with colleagues across departments to achieve shared goals.Adaptability: Thrives in a fast-paced environment and is comfortable handling changing priorities.Proficiency in HotSoft for managing reservations, check-ins, and guest communicationsStrong communication skills, both verbal and written, to ensure clear interactions with guests.Ability to multitask in a fast-paced environment while maintaining attention to detail.Experience in hospitality or customer service roles is preferred but not required; we value a positive attitude and willingness to learn.Fluent verbal and written EnglishAttention to detail is essentialKnowledge of Hotsoft an distinct advantageAbility to work on own initiative is essentialWorking for Abbey Court gives you :Meals on DutyFree Car ParkingLeisure Club FacilitiesReduced rates for The Hair StudioJob Type: Part-timeExpected hours: 20 – 24 per weekBenefits:Bike to work schemeCompany eventsEmployee discountFood allowanceGym membershipOn-site parkingAbility to commute/relocate:Nenagh, CO. Tipperary: reliably commute or plan to relocate before starting work (preferred)Language:Fluent (required)Work authorisation:Ireland (required)Work Location: In personApplication deadline: 12/10/2025Expected start date: 13/10/2025

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