Transport Planner Role
We are seeking a Transport Planner to oversee the routing operations and transport planning within our transport team. This role involves planning and optimising delivery routes, managing real-time fleet performance, and addressing operational challenges to minimise delays.
The successful candidate will communicate effectively with drivers, customer support, and depots to ensure clarity on schedules and routes. They will also manage necessary documentation, ensuring accurate delivery times for customers, and completing collections and deliveries in an efficient manner.
This is a critical role that requires strong problem-solving abilities and excellent communication skills. The Transport Planner will work closely with various stakeholders to resolve operational issues efficiently and provide timely updates on expected delivery times.
Duties and Responsibilities:
* Route Planning and Optimisation: Plan and optimise delivery routes to minimise delays and ensure efficient collection and delivery operations.
* Fleet Performance Monitoring: Oversee real-time monitoring of fleet performance, tracking delays or issues as they arise, and taking action to resolve any problems promptly.
* Operational Coordination: Communicate effectively with drivers, customer support, and depots to ensure clarity on schedules and routes, and address operational challenges promptly.
* Scheduling and Logistics: Manage the scheduling of collection and delivery dates, ensuring deadlines are met, and operational challenges are addressed promptly.
* Customer Support: Advise customer support on any issues surrounding deliveries, providing timely information and ensuring issues are resolved quickly to avoid delays.
* Documentation Management: Ensure all necessary documentation is up-to-date and compliant, including manifests and freight labels.
* Problem-Solving and Decision Making: Work proactively to resolve operational issues efficiently, making quick decisions and taking appropriate actions to minimise delays.
Qualifications and Experience:
We are looking for candidates with proven experience in a transport or logistics role, focusing on routing and real-time monitoring. Strong knowledge of transportation regulations and compliance standards is essential, along with familiarity with routing software, fleet management tools, and real-time tracking systems.
The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and the capability to make quick decisions and resolve operational issues efficiently. Proficiency in Microsoft Office and transport management software is desirable but not essential.
Key Skills:
* Routing & Scheduling Management
* Real-Time Fleet Monitoring
* Operational Coordination
* Problem-Solving & Decision Making
* Process Improvement & Efficiency
* Customer Service & Issue Resolution
* Time Management & Prioritisation
* Knowledge of Transportation Regulations