As Outsourcing Analyst within the OPOAC team, you will be a key contributor to the governance, compliance, and continuous improvement of CACI's third party management framework, covering all outsourced services (OSPs) and Information Communication and Technology providers (ICT providers) relationships.
You will work in close collaboration with the Outsourcing and Procurement Manager and the Outsourcing Pilot, forming a team where alignment, communication, and shared responsibilities are central to success.
Governance and stakeholder coordination
Act as the central point of contact for third-party (OSPs and ICT providers) lifecycle matters, from initial assessment through contract management, performance monitoring, and offboarding
Serve as an advisor in the analysis of pipeline requests and provide process guidance for both OSP and ICT provider arrangements
Coordinate business, outsourcing, and ICT correspondents to optimize workflow and information sharing
Represent the Outsourcing and Procurement manager in various committees dealing with outsourcings and ICT providers.
Third party oversight management
Identify and detect new projects with third-party impacts, ensuring early onboarding, proper governance and risk mitigation
Ensure the outsourcing assessment methodology—including ICT provider assessment criteria is consistently deployed and implemented across the organisation
Maintain comprehensive registers (outsourcing and ICT providers) and ensure its completeness and accuracy
Oversee incidents, risks, controls, and mitigation plans related to outsourcing activities and ICT provider services
Maintain oversight of third-party contracts, service level agreements (SLAs), and key performance indicators (KPIs) during the active management phase in compliance with contractual and regulatory obligations
Prepare consolidated reporting for the Executive Committee and Board providing clear visibility on the OSPs and ICT providers portfolio
Maintenance of standards and policies
Align CACI third-party management standards with CAA Group and CBI regulatory requirements, including OSP and ICT provider governance standards
Maintain and update the CACI outsourcing policy and procedures, ensuring organizational alignment and compliance readiness
Maintain key deliverable templates for both OSP and ICT provider arrangements, and provide implementation guidance to stakeholders
Support the implementation and embedding of the third-party management lifecycle framework in collaboration with Compliance, Risk, Legal, IT & project team
Ensure awareness of evolving regulatory requirements related to outsourcing, ICT services, and third-party management, and support onboarding
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