Quality Analyst (Danish speaking market)
Responsibilities:
* Monitor employee performance metrics and quality standards.
* Conduct regular quality reviews and provide actionable feedback to team members.
* Analyze performance data to identify areas for improvement within teams.
* Collaborate with team leads to ensure alignment on quality expectations and goals.
* Provide backup to the training department when required.
* Performs administrative duties as needed.
Requirements:
* Bachelor's degree in Business Administration, Quality Management, or related field.
* Proven experience in quality assurance or a similar analytical role.
* Excellent verbal and written communication skills for effective coaching.
* Ability to analyze data and convert it into actionable insights.
* Proficiency in using quality monitoring tools and software.
* Fluent in English and in Danish.
Bonus: up to 10% paid quarterly
Relocation package: up to €2000
Benefits: Private health insurance (from day 1); Pension contribution (after 12 months of service)
Work hours: 9am – 5.30pm Mon – Fri
Location: Dublin 18
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Quality Assurance
Industries
* Technology
* Information and Media
* Outsourcing and Offshoring Consulting
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