Overview
The Food & Beverage Manager will direct the strategic initiatives and objectives of the Food & Beverage department, as well as manage day‑to‑day operations through engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel‑specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Food & Beverage Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll think creatively to offer first‑class customer service and go above and beyond to deliver the best possible experiences for our guests.
Responsibilities
Lead by example and let your personality shine through
Be visible on the floor, so that the team knows you’ve got their backs
Ensure KPIs are set and support the team in achieving them
Lead regular team meetings — not only will this help with building relationships but a coffee chat goes a long way!
Complete and issue rotas in advance – life/work balance is important, your team needs to be able to make plans outside of work too
Identify any training opportunities – we want you and your team to build a future with Leonardo Hotels
Perks
Special rates on Leonardo Hotel rooms across the UK & Europe
Company‑wide recognition scheme: you could earn vouchers to spend on a wide range of high‑street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job‑related training programmes with clear paths for progression
EEO Statement
We’re committed to creating a workplace where every individual – regardless of background, identity or lived experience – is welcomed, valued and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard and empowered.
Why join us?
We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in hospitality!
Skills
Timekeeping
Teamwork
Initiative
Customer Service
Food Safety
HACCP
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
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