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General Manager
role at
DSV - Global Transport and Logistics
Overview
We are looking for a dynamic and experienced General Manager to oversee full site operations.
This senior leadership role is accountable for operational performance, customer satisfaction, and commercial success across multiple sites.
You will drive business growth, continuous improvement, and team development while ensuring operational excellence and compliance with all company standards.
What Will You Be Doing?
Oversee end-to-end operations across assigned sites, ensuring service excellence and adherence to all contractual commitments.
Manage customer relationships and lead contract renewals, KPI delivery, and Continuous Improvement (CI) plans.
Implement and execute business strategies and account plans to achieve retention and growth objectives.
Lead operational and commercial initiatives, ensuring the effective use of resources to meet capacity and performance goals.
Drive deployment of robust CI plans using company tools and best practices, supporting collaboration across multiple sites.
Develop and execute strategic plans for each site, including property and capability development.
Ensure compliance with all corporate, fiscal, and operational policies and procedures.
Lead and mentor site management teams, fostering a high-performance culture and ensuring strong employee engagement.
Support talent development through graduate, apprentice, and leadership programmes.
Provide input into financial forecasts, budgets, and ensure achievement of P&L targets.
Support solution design and commercial input for new business opportunities and customer implementations.
Champion health and safety standards, ensuring a safe and compliant workplace for all employees.
About You
Proven track record in senior operational leadership within the logistics industry.
Experience managing large-scale operations with multiple customers and commercial models.
Strong commercial acumen with demonstrated success in customer retention, contract management, and financial performance.
Skilled in strategic planning, solution implementation, and continuous improvement.
Experienced in leading diverse teams, developing talent, and driving engagement.
Excellent communication, decision-making, and problem-solving abilities.
Ideally experienced in Contract Logistics Sales, Solutions, or Implementations.
Passionate, motivated, and results-oriented, with a focus on delivering long-term value for both customers and the business.
What We Offer
Career paths and development opportunities
Full training and support
Generous annual leave
Pension scheme
Attractive package
Next Steps
Apply now by following the links and attaching your CV as soon as possible.
Please note that we may begin reviewing applications before the job advert expires.
About DSV
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth.
Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs.
At DSV, performance is in our DNA.
We value inclusivity, embrace different cultures, and respect the dignity and rights of every individual.
If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here.
Go anywhere.
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