Job Title:Platform Operations AnalystJob Type:PermanentLocation:Ireland (Hybrid)Job Description:Our client, a financial services organisation, is seeking a Platform Operations Analyst to support the day-to-day stability and accuracy of core operational platforms. This role is ideal for someone who wants to grow their career, and is experienced in operations or systems support with a passion for solving problems, managing data, and ensuring seamless delivery within a regulated environment.If you are in your early-to-mid career, motivated to learn, and want to have an impact in a company, this role offers strong development and career progression opportunities.Job Responsibilities:Act as a point of contact for daily operational platform queries and support.Conduct routine checks across policy, billing, claims, and configuration activities.Troubleshoot and identify the root causes of operational issues; support resolution with internal teams and third-party suppliers.Assist with platform configuration updates and data validation processes.Monitor ongoing platform performance and escalate recurring or high-risk issues.Generate regular operational reports and assist with developing performance dashboards.Document processes and issue resolutions to promote internal knowledge sharing and consistency.Experience Required:Minimum 5-10 years of experience in operations, systems support, or within the financial services or insurance sector.Hands-on experience with platform-based workflows or technology-enabled operations (beyond manual processing).Strong data handling, problem-solving, and analytical capabilities.Excellent communication skills, with the ability to liaise with diverse teams and stakeholders.Reliable, well-organised, and capable of managing multiple priorities concurrently.Desirable Skills:Experience in insurance-related operations, particularly in areas such as policy administration, billing, or claims.Familiarity with regulated or compliance-focused environments.Exposure to supporting platform configuration changes or reporting functions.Educational Requirements:A third-level degree, ideally in business, IT, finance, or a related discipline.Working Hours & Benefits:Monday to Friday schedule with hybrid working flexibility.Opportunities for progression and skill development within a growing business.PensionHealth InsuranceHOW TO APPLY:If you are interested in this role, please apply for this role with your updated CV.