Junior Database Analyst and IT Support - Dublin
Forvis Mazars
Grow. Belong. Impact.
Forvis Mazars in Ireland is a leading professional services firm with ambitious growth plans and over 1000 staff based in Cork, Dublin, Galway, and Limerick. We are part of the Forvis Mazars Group, an internationally integrated partnership with over 50,000 professionals across more than 100 countries and territories. Our strategic framework aims to create positive impact for our people, the environment, and local communities, while delivering exceptional client service.
Why join us
Our people are ambassadors and leaders with a bold entrepreneurial spirit to shape the future of our industry and communities. We empower our teams to become highly skilled professionals in technical and client service excellence. Our people-first approach fosters a caring work environment that promotes belonging and inclusivity of all cultures and perspectives.
The Position
We are recruiting for a Junior Database Analyst and IT Support role within our internal IT department.
Key Responsibilities
The role focuses on two main areas: IT Support and Database Management.
IT Support
* Provide first-point IT support for all Forvis Mazars staff across the network.
* Troubleshoot technical issues and escalate when necessary.
* Assist in managing service desk tickets, prioritizing tasks to ensure efficiency.
* Offer technical support to project teams.
* Develop understanding of operational systems and infrastructure.
Database Analyst
* Analyze, write, and execute SQL queries.
* Familiarize with Practice Engine database schema to support related issues.
* Manage tasks and activities within Practice Engine.
* Oversee other databases as required.
General
* Promote a culture of service excellence and continuous improvement within the IT department.
Ideal Candidate
* Proficient in SQL (medium level)
* Basic Windows knowledge
* Help Desk experience is a plus
* Customer service orientation
Job ID: 1a7f9e0c-90c6-4f76-92b5-1978d0775b90
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