Lucan, County Dublin, Ireland Company: Bitrecruit Client / Employer: Occupop
Posted: 20.05.2026
Job information
Location: Lucan, County Dublin, Ireland
Job Title: Credit Controller
Department: Finance
Job Type: Permanent
Hours: 39 per week
EU work permit required: No
Job Purpose
As a key member of the financial team, the Credit Controller will work with the Patient Accounts Team to ensure all patient finance queries are dealt with efficiently and effectively. Responsibilities include collection of all outstanding invoices from Private Health Insurers, Self‑Payers, other hospitals, etc. The CC will develop, implement and maintain a credit control system and conduct insurance verification and follow up on finance‑related queries. The position requires frequent interaction with patients, consultants, out‑patient departments and stakeholders, adopting a participatory approach to continuous improvement and change management.
Key Responsibilities
Review the Debtors Ledger and liaise with Health Insurance Companies.
Liaise with other Patient Accounts staff and manage the clinic’s claims process to ensure timely receipt of monies.
Engage with patient queries through email and phone.
Call patients regarding outstanding payments before admission.
Achieve Accounts Receivable KPI’s and meet departmental needs.
Verify patient insurance prior to admission.
Highlight billing anomalies and contract changes.
Handle insurance and self‑pay queries from patients and consultants.
Assist management with pricing queries and identify potential gaps.
Support the pre‑approval process for high cost drugs and procedures.
Collaborate with billing team to understand contracts and billing rules.
Develop relationships with staff such as Medical Records and Ward Clerks to secure billing paperwork.
Perform additional tasks assigned by the Billing and Submissions Manager and AR Manager.
Promote a patient‑centred culture of openness and responsiveness.
Essential Criteria
Minimum 2 years working in a finance department.
Previous hospital experience is desired but not essential.
Experience working in a team environment.
Experience dealing with patients or customers.
Previous credit control experience is desirable.
Skills & Abilities
Self‑starter with high attention to detail.
Analytic ability with high volumes of information.
Proficiency in MS Excel and MS Word.
Strong relationship building with internal and external personnel.
Team player capable of independent initiative.
Excellent prioritisation and multi‑tasking.
Process‑based approach.
Ability to meet deadlines.
Benefits
Competitive salary.
Onsite parking.
Pension plan.
Discounted café.
Employee Assistance Programme.
Discounted onsite pharmacy.
Equal Employment Opportunity
Blackrock Health Hermitage Clinic is an Equal Opportunities employer and is committed to creating an environment that promotes equality and dignity at work. The clinic is committed to providing reasonable accommodation when needed. For any required adjustments in the recruitment process, please advise.
For applying, please send your application to (email protected). Valid work permission for the Republic of Ireland is required.
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