We are looking for a Guest Relations Manager to join The Spencer Hotel team in the day to day running of the front desk in the Spencer Hotel to ensure the day-to-day operations are carried out in line with department and Hotel standards & to provide 100% quality service to guests at all times.The Company: The 4*Spencer Hotel, a member of the MHL Hotel Collection, is in a prime location overlooking the River Liffey in the heart of Dublin's financial district and is home to 209 guest bedrooms, 6 Meeting rooms and The Spencer Cocktail Bar & East Restaurant. Its decor promotes urban luxury with a designer twist through bespoke specially made designs, open spaces and use of natural light throughout.If you feel you possess the following attributes, we invite you to contact us:Responsible for ensuring a smooth, prompt and effective Service to all guests.Hospitality or retail experiencePrevious 4 star hotel background desirable.Knowledge of the Opera system an advantage.Excellent Customer Service skills.Professional demeanour.Professional telephone manner.Ability to work in a busy environment.Fluent level of spoken and written English essential.Location: The Spencer Hotel is easily commutable both within Dublin City Centre and beyond. We are located within 10 minutes' walk from O'Connell Street, with easy access to Connolly Station, numerous Luas stops, Dublin Bus services and Dublin Bike Stations.Benefits: We are an equal opportunities employer providing our team with some key benefits such as meals on duty, training, reward schemes, discounts on F&B & Hotel Nights across the group, discounted Health Club membership, Bike to Work Scheme and TaxSaver Travel SchemeApply now to join a growing team in a growing hotel groupSkillsOpera Hotel reception Guest relations