The Identity Technical Delivery Manager will deliver and coordinate a portfolio of identity and access management initiatives as outlined by the Identity Platform Manager. The primary focus will be to expand coverage and maturity of privileged access controls, drive the implementation of an Identity Governance and Administration (IGA) solution, and oversee a series of smaller identity‑related projects. This role ensures delivery against strategic objectives while embedding security best practice, regulatory compliance, and operational efficiency.
What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. You will have access to healthcare benefits, a pension plan, and a potential bonus. Enjoy 27 days of holiday plus bank holidays, with the option to purchase an additional five days. We also offer tax‑saver tickets, fitness centre access, and a subsidised cafeteria.
What You’ll Do as an Identity Technical Delivery Manager
* Translate the strategic identity roadmap, defined by the Identity Platform Manager, into executable delivery plans.
* Lead the delivery of a Privileged Access Management (PAM) expansion programme, increasing coverage across critical systems, cloud platforms, and infrastructure.
* Oversee the end‑to‑end implementation, from business case to BAU, of an Identity Governance and Administration (IGA) solution, ensuring appropriate integration with HR systems, directories, and business applications.
* Provide leadership to project managers, business analysts, and technical resources while managing cross‑functional teams including architects and engineers.
* Ensure programme activities support regulatory compliance (e.g., SOX, GDPR, ISO 27001, NIST, PCI‑DSS).
* Monitor, manage, and escalade programme risks, issues, and dependencies.
What You’ll Bring
* Proven track record of delivering IDAM programmes.
* Strong knowledge of identity and access management concepts, including PAM, IGA, SSO, MFA, RBAC, and JML processes.
* Hands‑on experience overseeing implementation of commercial PAM and IGA platforms (e.g., CyberArk, BeyondTrust, SailPoint, Saviynt, Okta).
* Strong stakeholder management, able to influence senior executives and technical teams alike.
* Excellent programme and project management skills, with a structured methodology (e.g., MSP, Prince2, Agile).
* Experience managing third‑party vendors and system integrators.
About Primark
At Primark, people matter. We’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business with over 80,000 colleagues across 440 stores in 17 countries today. Our values run through everything we do: we’re Caring, we’re Dynamic, and we succeed Together.
REQ ID: JR-2222
Primark promotes equal employment opportunity and strives to create an inclusive workplace where people can be themselves, access opportunities, and thrive together.
All offers of employment are subject to background checks, including right to work, reference education, and for some roles criminal and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
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