We are seeking a highly skilled and experienced leader to oversee our floor operations. This role is ideal for a passionate hospitality professional who can thrive in fast-paced environments and deliver consistently high standards of service across food and beverage operations.
Key Responsibilities
* Supervise and manage floor operations across all service periods, including lunch, dinner, and bar service
* Lead, motivate, and support the front-of-house team during service
* Evaluate guest experiences and handle queries or issues professionally
We require an individual with strong leadership skills who can work closely with kitchen teams to ensure smooth service flow. Experience in a high-volume pub environment would be advantageous.