Full job description
We are on the hunt for a great restaurant supervisor like you to join our family owned boutique hotel and restaurant You will work alongside our General Manager
About Us
We a small, intimate family-owned hotel and restaurant located 45min north of Galway city. We also have a sister property located in Connemara.
Our values are extremely important to us and shape all our decisions…so what are our values?
· Customer First – Always putting the customer before the task, considering our customers as family, and delighting customers by exceeding expectations.
· Honesty – Communicating openly and honestly, acknowledging & learning from mistakes, valuing relationships.
· Developing Great Teams – Respecting and supporting each other, creating opportunities to develop, learn and succeed. Recognising & celebrating achievement and success.
· Continuous Improvement – Excelling at the basics, always being open to what's new and what's next, focusing on results.
· Enjoying What We Do
What you'll do
Our Restaurant supervisor will take pride in serving fresh food, wine, cocktails and beer with a smile. As a Restaurant supervisor, you will be responsible for setting the highest standard in all areas of the restaurant including the customer experience and the workplace culture. You will work alongside our manager to ensure all standards are met.
* Driving the team to deliver positive and memorable customer experiences.
* Working closely with the restaurant manager to ensure the smooth running of the restaurant particularly on the managers days off
* On-boarding new staff
* Working closely with our head chef and the kitchen team to ensure quality
* Ordering front of house stock from various suppliers
* Office administration duties
* Managing daily and weekly cleaning of the production areas, dining room and general restaurant
* Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety
What you'll bring
We'd love for you to join us if you've got what we need:
* Delivery exceptional hospitality
* Previous restaurant/hospitality experience desirable
* An understanding of our values and ready to make a difference
* Passionate about building a positive culture within the restaurant– focused on exceptional customer service, working together, helping those in need and making it an enjoyable place to work
* A keen interest in helping to deliver our social media and marketing plan
* Ability to speak clearly and listen attentively to both customers and colleagues
* Ability to maintain a professional, well-groomed and neat appearance at all times
* Ability to multi – task and adapt to changing customer levels as required
* Ability to adapt and succeed in a fast-paced environment
What we offer
* Grow your career with us, our group is growing and with that comes lots of opportunities
* Join a fun and dynamic team
* Job Type: Full Time Permanent (5 DAYS OVER Tue – Sun)
* Excellent Rates for the right person
* Supplemental Pay Types: Excellent Tips Meal Allowance
* Ability to commute/relocate: required
* Experience: Hospitality/Restaurant – Preferred
* Please note this is a hands-on, lead-by-example role with further management potential.
Love to join the Group? Apply today
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
* Food allowance
Application question(s):
* How many years experience in hospitality have you got?
* Have you a passion for customer service and exceptional hospitality?
* Do your values match ours?
* Have you much experience with in-house marketing and promoting the business from within?
Work Location: In person
Job Types: Full-time, Part-time
Pay: €27,301.24-€32,049.57 per year
Expected hours: 25 per week
Work Location: In person