Aquatics Assistant Job
We are seeking an experienced Aquatics Assistant to join our team. As a key member of our store, you will be responsible for ensuring the health and happiness of our aquatic friends.
-----------------------------------
Job Description:
* Customer Engagement: Offer personalized advice to customers in both the aquatics area and on the sales floor, assisting the wider team in maintaining a clean and inviting environment.
* Consultation: Advise customers to ensure their pets are receiving the best possible care. Be an advocate for responsible pet ownership and share your expertise with the wider team so they can provide support in your absence and uphold the same standards.
* Pet Care: Ensure our fish friends are happy and healthy by providing proper feeding, care, and housing tailored to their specific needs. Keep their tanks and aquatic systems clean, following all applicable guidelines, regulations, and hygiene management.
* Delivery Management: Welcome new fish arrivals with care, ensuring health checks, proper accommodations, and documentation in line with legal and company standards.
-----------------------------------
Required Skills and Qualifications:
* Previous experience in fish keeping and knowledge of aquatic systems.
* Flexibility to work across the week, including mornings, evenings, weekends, and national public holidays.
* Strong communication skills and a welcoming attitude towards customers.
* Passion for animals and a desire to dive deeper into the world of aquatics.
-----------------------------------
Benefits:
* Service Pay: Higher rate of pay after reaching 12 months service.
* Certified Great Place to Work.
* Employee Discount: Up to 40% discount in our stores and 20% in our Salon.
* Paid Leave: Sick leave, annual leave, bank holidays, maternity/paternity leave.
* Refer a Friend Scheme.
* Advancement Opportunities: Career path development within the company.
* Community: Working in an environment where employees and customers share the same passion for animals.
* Educational Opportunities: Continuous learning through induction plan, e-learning academy, classroom training environment, and development plans.
-----------------------------------
Others:
* We are closed Easter Sunday, St. Stephen's Day, and Christmas Day.
* Employee Assistance Programme.
* Cycle to Work Scheme.
* Free Uniform.