Vacancy Name
Service & Garage Manager
Vacancy No
VN****
Employment Type
Full-Time
Work Location
Abbeydorney Head Office
Key Responsibilities
Job responsibilities include:
Efficiency - Ensuring the efficient running of our busy Service & Garage Locations
Workflows - Managing workflow, work in progress, ensuring that operational & growth targets are achieved
Reporting – Managing and reporting on technician productivity and efficiency
Customer Service & Scheduling – Plan and schedule work to meet customer needs, considering workshop targets, job complexity, and parts availability
across all locations.
Technical Support & Estimates – Assist technicians with diagnostics, provide servicing/repair estimates, and set job timescales.
Workshop Coordination – Ensure the correct parts are ordered, warranty standards are met, and servicing work is completed correctly and on time.
Record Keeping & Reporting – Accurately record technician hours and write technical reports and recommendations.
Collaboration – Work closely with senior management to ensure company objectives are achieved.
Fleet Utilization – limit downtime as much as possible, utilize all assets as much as possible.
Health & Safety Compliance – Ensure all work meets safety standards and company guidelines.
Other Duties – Assist the Service Manager/Operations Manager with additional tasks as needed.
About the role
TLI Group are accepting applications for a Service & Garage Manager to join the Fleet & Plant team based in Abbeydorney, Co.
Kerry.
Package:
Competitive rates of pay.
23 Days annual leave.
Sick pay after completion of probation.
Take part in our "Career Pathway Programme", where there is an emphasis on training & career development.
Opportunity to progress your career within a growing company.
Voluntary Pension available on completion of probation.
Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme.
Health Insurance Discount.
Paid Maternity Leave.
Standard industry training provided.
About TLI Group
TLI Group is a premier utility contractor, specialising in the maintenance and construction of Electrical and Telecommunications infrastructure.
TLI Group's continued growth has been achieved by gaining new and repeat business through building on a solid reputation in the delivery of projects to the highest standard and through forming very strong and valued client relationships.
Our teams have offices in Northern Ireland, Great Britain, and Ireland.
Qualifications and Skills
Essential Qualifications
Relevant qualification or experience will suffice.
Desirable Qualification:
Level 6 Advanced Certificate Craft – Motor Mechanics, or equivalent.
Knowledge
Preparing vehicles for (NCT) &(CVRT) - Advanced knowledge of all
Proficient use and knowledge of software such as MS office.
Experience in scheduling, service coordination, or workshop management
Technical knowledge of vehicle servicing and repairs (preferred)
schedules
Computer literacy for scheduling, estimates, and reporting
Skills
Strong leadership, organisational, and multitasking skills
Excellent communication and customer service abilities
Good written and verbal communications skills and have excellent interpersonal skills
Ability to work with minimum supervision
Ability to work within a team
Ability to work under pressure and adapt to changing