Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth, valuing people with strong leadership skills and an entrepreneurial attitude.THE ROLETesco Ireland is seeking to appoint a Line Manager responsible for supporting and leading a department and team to deliver the best shopping experience for our customers. This role reports to the Deputy Manager and ensures we serve Ireland’s shoppers a little better every day.Create an inspiring and welcoming environment for colleagues and customersBe responsible for the store when the Store Manager/Deputy Manager are absentEnsure team members are fully trained and validated in their rolesFoster two-way communication and a culture of trustCoach and manage colleagues to meet daily priorities and deliver excellent customer serviceReview reports and systems to implement improvements for customers and colleaguesDrive a culture of zero food waste by managing date codes and food safetyRecruit passionate colleagues committed to customer serviceUnderstand and deliver cleaning specifications through leadership and exampleManage stock control, warehouse layout, and routines for first-time accuracyAddress pricing errors, overcharges, refunds, and labeling routines to ensure correct chargesOversee front-end operations to prevent queuesRecognize and provide feedback on colleagues' service performanceFor the ‘Line Manager’ role, candidates should demonstrate:Passion for delivering the right experience for customers and colleaguesAdaptability and agility in thinkingAbility to deliver key objectives in a fast-paced environmentBeing the go-to person for department queriesInfluencing at senior levelsPrevious retail management experience is preferredOur vision at Tesco is to become every customer’s favorite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities, and planet a little better every day”. We are committed to acting responsibly and sustainably through initiatives like the Tesco Community Fund, partnerships with health and food charities, and supporting community groups, medical equipment donations, and food security efforts.Since 1997, Tesco has operated in Ireland with 163 stores and over 13,000 employees, supporting approximately 45,000 jobs. We partner with over 500 Irish suppliers, supporting nearly 13,000 farming families, and are the largest buyer of Irish food and drink globally, purchasing €1.6 billion annually. We pride ourselves on our awards-winning products and an inclusive culture that values diversity and individual authenticity.We support flexible working arrangements to accommodate different life stages and needs. If you require accessibility support, please visit http://roi.tesco-careers.com/accessibility/.
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