Primary Purpose:
We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion. Responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations.
Job Summary:
Responsible for the preparation of all wedding/event documentation to include Banquet Event Orders and Billing.
Responsible for ensuring communication and coordination with the relevant departments concerning event details in a timely manner.
Responsible for ensuring a consistent, high level service throughout the booking and event process.
Key Responsibilities:
Your main areas of responsibility will include but are not confined to:
Operate and maintain a computerised system (Guestline & HubSpot) for responding and coordinating and tracking sales enquiries, bookings and availability.
* Meet prospective clients for show-arounds for weddings, private and corporate functions.
* Ensure a prompt and professional response and follow-up to sales enquiries.
* Prepare weekly and monthly reports outlining the Business on the Books for the current and following years.
* Generate quotations for prospective bookings and timely follow ups.
* Liaise with clients in relation to coordinating the intricate details of their events.
* Monitor, co-ordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event.
* Generate sufficient information for invoicing of events.
* Up-sell products and services throughout the event process to maximise revenue.
* Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
* Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events.
* Take ownership for recurring challenges and ensure the issues are resolved.
* To schedule and attend weekly function and sales meetings.
* Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events.
* Contribute to the preparation of annual sales and events targets.
* Attend workshops, exhibitions and promotional events where required.
* Adhere to Health & Safety Procedures and other Company Policies and Procedures.
* Any other duties relevant to your skills that may be assigned to you by the Company.
Requirements:
Minimum of one year's Wedding or Event experience required
* Must be an efficient multi-tasker, highly organized, and detail oriented
* Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
* Proficient if in Word, Excel and PowerPoint
* Proficient in all social media channels
* Excellent organizational skills
* Customer-service orientation
* A team player
General:
You are expected to carry out your duties in a diligent and professional manner with a friendly outgoing attitude. It is important that you work together with other members of the management team to ensure that we operate a high standard of professional service and provide an enjoyable environment for members, customers and employees alike. Excellent grooming standards are expected.
Remuneration:
* Competitive Salary
* Service Charge
* Meal on Duty
* Parking
* Staff discounts
* Complimentary Golf
Job Type: Full-time
Benefits:
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* Food allowance
* On-site parking
* Sick pay
* Work from home
Ability to commute/relocate:
* Luttrellstown, CO. Dublin: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you eligible to work full time in Ireland?
Experience:
* Wedding or Event: 1 year (required)
Work Location: In person