Job Description
An IT Application Manager is required on a permanent role by CareerWise Recruitment for our Irish-based client.
Role of this position
Our client is a leading cooperative organization with a strong heritage in the dairy and agribusiness sectors. Committed to sustainability and innovation, they focus on producing high-quality products while supporting local farming communities. They offer a dynamic and supportive work environment, opportunities for professional growth, and a chance for employees to contribute to a company that values integrity and excellence.
As the successful candidate, you will report into the Group IT Director and play a critical role in ensuring the stability and reliability of business-critical applications and systems, contributing to the overall success of the organization. There is a significant people management dimension in this job, managing both internal and external stakeholders.
Responsibilities:
* Design and develop IT applications aligned with business objectives.
* Work closely with Enterprise Architecture and IT teams to provide a framework for designing and aligning people, process, and technology.
* Collaborate with business and IT stakeholders to analyze business processes, identify areas for improvement, and recommend suitable technology or software solutions to address business challenges.
* Lead, motivate, and mentor a team of IT Business Solution Analysts, promoting a culture of continuous learning and growth.
* Foster strong relationships with key stakeholders and department heads to ensure successful collaboration at strategy, policy, and operational levels.
* Develop expert knowledge of the business, its applications, and the interdependencies between systems.
* Provide governance that aims to make applications run as smoothly and efficiently as possible, reduce interruptions, and minimize the impact of any problems that occur.
* Manage the end-to-end lifecycle of Key Applications and Upgrade projects, from initiation to deployment and ongoing maintenance.
* Manage post-implementation optimization with an emphasis on business benefit realization.
* Manage relationships with application providers, negotiate contracts, and ensure that external partners align with IT strategy and security standards.
* Monitor and review service levels, ensuring incident management is timely for all stakeholders.
* Identify opportunities for continuous improvement by leveraging incident data and user feedback.
* Adopt a security-first approach and build security into business processes and solutions from the start.
Job Requirements
* 3rd-level honors degree qualification in Information Technology, Computer Science, or a related field.
* 5+ years working in business application and systems support.
* Strong leadership skills with the ability to build, mentor, and lead high-performing teams.
* Proven experience in application and systems support, with a focus on incident and change management.
* Project Management expertise and the ability to manage projects effectively, ensuring timely completion and client satisfaction.
* Exceptional planning and organization skills, ability to multi-task, plan, and prioritize work schedule and work within agreed timescales.
* Excellent analytical, problem-solving, decision-making, and relationship-building skills.
* Resilience and capable of working under pressure in a dynamic, fast-paced environment.
* Self-motivated with strong communication, influencing, and interpersonal skills.
* Excellent communication and presentation skills.
* Strong commercial awareness and business acumen.
* Team player.