At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart‑led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.
General Manager – The Clarence
If you have senior hotel leadership experience and strong expertise in hotel or venue openings, strong food and beverage expertise, and demonstrated success in building, recruiting, and developing teams from the ground up, we'd love to hear from you!
Key Areas
Strategic Leadership
Guest Experience Excellence
Financial Management
Team Leadership & Development
Operational Efficiency
Revenue Optimisation
Brand Standards & Representation
Property Maintenance & Asset Care
Health, Safety & Compliance
Sustainability Engagement
Job Purpose
The General Manager is responsible for the full operational leadership of the hotel, ensuring exceptional guest experiences, strong financial performance, and consistent delivery of brand standards. As the senior on‑property leader, the General Manager oversees all departments, drives commercial growth, and cultivates a high‑performing, guest‑focused culture.
Strategic Leadership
Develop and deliver the operational strategy for the hotel.
Lead departmental managers to achieve performance goals and uphold brand quality.
Guest Experience Excellence
Maintain a culture centred on outstanding guest service.
Monitor guest feedback and implement improvements where required.
Ensure seamless execution of guest experiences across all touchpoints.
Financial Management
Lead the preparation and management of hotel budgets and forecasts.
Monitor financial performance, cost control, and revenue performance.
Implement strategies to sustain profitability while protecting service quality.
Team Leadership & Development
Recruit, mentor, and develop strong departmental leadership teams.
Conduct performance reviews and support ongoing training initiatives.
Promote a respectful, inclusive, and engaging work environment.
Operational Efficiency
Ensure smooth daily operations across all hotel departments.
Improve workflows and optimise the use of resources.
Uphold organisational policies and standard operating procedures.
Revenue Optimisation
Partner with Sales, Marketing, and Revenue Management to drive commercial performance.
Support pricing, forecasting, and promotional initiatives.
Champion hotel‑wide upselling and revenue‑enhancing strategies.
Brand Standards & Representation
Ensure the hotel consistently reflects the organisation's brand values.
Represent the hotel in the local community, at events, and in media interactions.
Support press stays, property showcases, marketing campaigns, and partnerships.
Property Maintenance & Asset Care
Oversee maintenance standards and ensure the hotel remains in excellent physical condition.
Support property investment and refurbishment projects.
Health, Safety & Compliance
Ensure full compliance with health, safety, legal, and hygiene standards.
Lead corrective actions following audits.
Embed a culture of safety throughout the property.
Sustainability Engagement
Promote energy‑efficient and environmentally responsible practices.
Support the organisation's sustainability objectives and initiatives.
Preferred Experience
Demonstrated experience managing multiple venues or outlets within a complex operational environment.
Experience working with institutional investors, including the ability to communicate, present, and report at a senior stakeholder level.
Strong background in collaborating with and managing high‑profile chefs, fostering high‑performance culinary teams.
A hands‑on, operational leadership style is essential.
Demonstrated experience in the Dublin market is required.
Strong food & beverage expertise, particularly across catering and events.
Demonstrated success in building, recruiting, and developing teams from the ground up.
Strong background in rooms division commercial performance, including revenue management, pricing strategy, and occupancy optimisation.
Prior management experience within luxury or five‑star hospitality environments.
Experience in hotel or venue openings, including working closely with construction teams and coordinating across multiple stakeholders.
Benefits
Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Eligible for a bonus
Increased Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun‑filled activities and gatherings for all teams across the group
Applicable to certain positions
#J-18808-Ljbffr