Overview
Our client have built a solid reputation in the Irish market delivering high-quality service, maintenance, modernisation, and installation of elevators.
In your new job as their Office Administrator, you will:
* Provide excellent customer service by handling inbound and outbound calls (up to 50/70 calls per day).
* Log calls on their CRM Systems (Oscar) ensuring accurate record keeping.
* Organize schedules and maintenance issues for clients.
* Document and flag urgent issues to engineers - ensuring you organise schedules and maintenance issues.
* Once trained, you will also schedule maintenance appointments, renew contracts, and prepare maintenance plans.
Responsibilities
* Provide excellent customer service by handling inbound and outbound calls (up to 50/70 calls per day).
* Log calls on their CRM Systems (Oscar) ensuring accurate record keeping.
* Organize schedules and maintenance issues for clients.
* Document and flag urgent issues to engineers - ensuring you organise schedules and maintenance issues.
* Once trained, you will also schedule maintenance appointments, renew contracts, and prepare maintenance plans.
What Skills You Need
* At least 1 year of relevant Administration experience.
* Ability to handle a high volume of calls and manage difficult conversations.
* Technical proficiency with desired skills working with OSCAR.
* Strong personality with a proactive approach and attention to detail.
* Receptive to feedback, adaptable to a fast-paced environment, and a team player who can work independently.
* Require a Stamp 4 Visa and/or EU Passport.
What You Can Gain from Your New Job
* Salary of 30,000 - €35,000 (flexible based on experience).
* Free parking and accessible by Public Transport
* Dublin 22 Location.
* Career progression opportunities
* Pension contributions
* Social environment with breakfast mornings
How to Apply
Apply now by clicking the “Apply Now" button. Please ensure you have the relevant experience and working rights and can commit to the commute.
If this job is not quite right but you are looking for something similar, please get in touch on +61 474 4614. We also have multiple Temp, Perm and Contract jobs available.
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