At Killashee we place a great deal of importance on assembling the best team possible, we hire motivated people, train them to do their job superbly and create a working environment where they can flourish. We are expanding our spa team and are currently recruiting for a Spa Receptionist to join our team Key Requirements: Must be available weekends Flexible with hours Highly motivated with a positive attitude Strong communication, leadership, time management and organisational skills Reception experience desirable Responsibilities: Greet and welcome clients in a warm, professional, and courteous manner. Answer phone calls and respond to emails regarding spa services, pricing, and availability. Schedule and confirm appointments using booking software. Check clients in and out, ensuring accurate billing and payment processing. Maintain a clean, organized, and calming reception area. Promote spa services, treatments, and retail products to clients. Handle guest complaints or concerns promptly and professionally. Coordinate with therapists and other staff to ensure smooth operations. Follow all safety, sanitation, and confidentiality guidelines. Maintain client records and uphold client confidentiality at all times. Why work with us: At Killashee Hotel we believe that exceptional guest experiences start with an exceptional team. We are proud to foster a supportive, dynamic, and rewarding workplace within the hospitality industry. As a valued member of our team, you will benefit from: Professional Growth & Development:Ongoing training and upskilling opportunities to support your career progression. External & Internal programmes provided. Complimentary Leisure Centre Membership:Enjoy full access to our leisure facilities to help you stay active and well. Includes access to all offered classes, use of sauna, jacuzzi and swimming pool. Exclusive Employee Rates:Discounted stays at FBD Hotels & Resorts perfect for your well-deserved breaks. Five hotels in Ireland and 2 hotels in Spain. Health & Wellbeing Support:Access to our Employee Assistance Programme and a range of wellness initiatives to support your overall wellbeing. Insurance Discounts:Affinity rates on home, car, and travel insurance through FBD Insurance. Free On-Site Parking:Hassle-free and secure parking available for all team members. Meals Provided on Duty:Fresh and nutritious meals provided while you work. Facilities for unlimited amount of tea and coffee during the shift hours. Employee Referral Programme:Recommend great people and earn rewards through our referral incentive scheme. Team Social Events:Regular events that bring our team together to relax and connect outside of work. From summer parties, staff sports days to team building activities, and not forgetting annual Christmas party. Flexible Scheduling:Shift patterns designed to support a healthy work-life balance. Positive Team Culture:A welcoming, inclusive and diverse environment that values teamwork, respect, and recognition. Fostering positive work culture through living by companies core values. Recognition Programmes:Celebrate achievements and milestones through our dedicated team recognition initiatives. Monthly staff recognition celebration alongside our GEM awards, Quarterly Manager awards and other recognition for individual or team milestones. At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability. Skills: Organised Communication Friendly Approach