Wexford Car Centre is now recruiting for a Warranty Administrator .
If you have the ability to work in a fast-paced, ever-changing industry, this could be the ideal career opportunity for you.
Please apply with your CV and cover letter .
Warranty Administrator - Role Purpose Maintain warranty documentation and ensure full compliance with manufacturer warranty standards.
Process all warranty claims using the appropriate systems.
Update the warranty register, recording all claims submitted and credits received.
Apply for goodwill or prior approval authority codes where required.
Monitor all claims, correct any discrepancies, and liaise with the manufacturer when necessary.
Notify the Parts Department regarding any returnable parts.
Discuss any rejected claims with the Service Manager.
Highlight and review any shortfalls or overpayments with the Service Manager.
Carry out documented self-audits every quarter and review findings and corrective actions with the Service Manager.
In the event of a recall, contact all customers listed on the recall register, follow up where required, and update the register once completed.
Compile and prepare monthly warranty reports.
Skills Required A full, clean driving licence Strong attention to detail and the ability to stay focused on tasks Strong IT literacy Motivation, teamwork, and excellent interpersonal skills Good written and verbal communication skills Professional appearance and presentation suitable for a franchise environment Excellent organisational and time-management skills Ability to accurately record and manage relevant information Ability to understand technical information and explain it clearly to customers when required