We have a very exciting new position available for a SeniorDuty Manager in the Kilkenny Ormonde Hotel.
Objective of the Role: Reporting to the Operations Manager, the Senior Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager.
Key Duties and Responsibilities: - Oversee the operations of the Hotel.
- Ensure quality and standards are met consistently.
- Anticipate guest needs, and proactively manage their expectations.
- Assist with the management of the hotels daily operations, ensuring delivery of exceptional guest service from each department.
- Ensure prompt resolution of customer issues.
- Have full knowledge of the hotel and all departments.
Requirements: - Previous Duty Management experience in a busy property - Have the ability to manage a large and demanding Hotel operation on a daily basis to include: Conferencing, Weddings, Bars and Restaurant - Excellent communication skills.
- Excellent attention to detail - Ability to lead a team - Exceptional Customer Service Benefits of working with Kilkenny Ormonde Hotel: Free Membership of Ormonde Leisure Club Meals on duty Progressive Training We are an equal opportunities employer.
Please apply with your CV and cover letter.
Job Types: Full-time, Permanent Application question(s): Are you over the age of 18 years old?
Are you available to work Mid-Week & Weekends?
Do you have 1 to 2 years experience in this role or similar?
Are you eligible to work in Ireland?
Work Location: In person Reference ID: KOHDM2021