DescriptionSupermac's Fermoy currently requires full‑time Catering Assistants. Candidates must be flexible with their working hours.Job PurposeThe Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John’s, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.The JobTreat customers with warm and friendly service every time they visit the site.Work in all areas to comply with company standards, adhering to safety and quality aspects, ensuring consistency each time.Work as part of a team, treating all staff and management respectfully.Follow company guidelines and training in all aspects of food preparation, production, and storage.Portray a professional image at all times, both on and off the premises.Collaborate with management to increase the number of customers and the revenue each day.Follow correct cash handling procedures as directed by management.Maintain uniform and personal appearance in line with company guidelines.Show flexibility to work in all areas of the site as requested by the Manager.Always put the customer first, whether it is the first thing in the morning or the last thing at night.Handle complaints and incidents effectively, passing them on to the Supervisor or Manager.Keep lobby area and customer toilets clean and tidy at all times.Work EnvironmentFast‑paced “non‑stop” environment. The role is physically demanding at times due to the business requirements for a high level of service, quality staff, and volume. Teamwork and communication are essential to ensure smooth operation in all areas.What You Can ExpectCompetitive rate of paySubsidised meals on shiftTeam incentivesA flexible working environmentA career, not just a jobA growing company with a clear vision, culture, and great peopleRequirementsDeliver great customer service on every shiftFollow all safety guidelines to ensure a clean and safe working environmentMaintain high standardsEnjoy working in a teamBe flexible to work in all areas of the restaurantThe successful candidates will have an outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends."Only candidates who currently have the legal right to work in Ireland will be considered.
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