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Scheduling & customer service coordinator, property maintenance

Dublin
Reactive
Customer service coordinator
€36,000 - €50,000 a year
Posted: 20 September
Offer description

Company Description

Reactive Property Maintenance is Irelands largest, business to business property maintenance company, with 20 staff and growing, we service commercial properties and large residential landlords in Ireland. We are a growing company with annual growth of about 20% per year.

Job description

We are seeking a Scheduling & Customer Service member to join the team for dealing with general calls, emails and assist in organizing & scheduling repair appointments and queries related to our field staff and clients.

Key Responsibilities include (but not limited to):

* Some experience in a property maintenance or construction would be desirable but not essential.
* A reasonable knowledge of route planning and scheduling in Ireland.
* You're proficient with MS Outlook & Word and can interpret an Excel spreadsheet whilst being comfortable learning new software.
* Dealing with customers and clients buy phone and email

Required Skills and Qualifications:

* You're passionate about providing excellent customer service.
* You're a self-starter who takes initiative and delivers results.
* Excellent communication skills.
* Attention to detail is an absolute must
* Excellent problem solving skills and attention to detail
* Ability to multitask, prioritize and manage time effectively
* Follow communication procedures, guidelines, and policies
* Ability to work under pressure

Good working atmosphere in the company

Role: Fulltime (Mon to Friday)

Office Based

Hours: 8:30am to 5pm

Starting Pay: €36,000 pa or €692 pw

Job Type: Full-time

Pay: From €36,000.00 per year

Benefits:

* Bike to work scheme
* Company events
* On-site parking
* Sick pay

Experience:

* Construction Industry: 1 year (required)

Language:

* English & Written English (required)
* Fluent English (required)

Work authorisation:

* Ireland (required)

Work Location: In person

Application deadline: 03/10/2025

Expected start date: 03/10/2025

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