Dublin, Ireland | Competitive salary, share options benefits | Hear from the team Our Risk teamTeams across the first line in Monzo seek guidance from the Risk & Control Discipline on how to ensure they are compliant with regulations and Monzo’s Enterprise Risk Management Framework and they also rely on us to create a risk aware culture that distinguishes Monzo in both banking and technology. Within the Operations teams, you will lead the way in real-time risk management by defining and building a scalable set of change procedures, accurately identifying and documenting issues and controls, and change risk assessments are completed in good time across operations domains, also making sure that key risk indicators are well-defined and understood, incidents are managed, MI and reporting packs are comprehensive.As a Risk & Control Manager, you will use your passion for risk and control to support our Operations and Products teams as they build and deliver at pace. Monzo is a fast-paced and ever changing environment, flexibility, and openness to pivot and focus on different operations domains as needed is a must. You’ll play a key role by...Lead change risk assessments - both general risk and control self-assessments associated with operations, product process and/or tooling changesSupport the first line in developing and improving controls that protect our customer and business needs now and in the futureEnsure governance-related requirements are met - including documentation and approvalsManage and report on the risk and control environment (risks, controls, issues, incidents, remedial actions, etc.) for our operations product domainManage regulatory and audit deadlines and submissionsHelp innovate and improve on the effectiveness of governance and risk management process to ensure they work for MonzoHelp embed robust regulatory, conduct, and operational risk practices and cultureFoster positive and collaborative relationships across the three lines of defence We’d love to hear from you if…You have considerable risk and control experience, across operational and conduct risk, pertaining to customer support operations in a regulated environmentYou have experience with risk governance meetings / committees, and collating data and writing supporting commentaryYou have a demonstrable ability to lead risk assessments for product change, with a data-led approach to risk identification, assessment and treatmentYou have an understanding of the Consumer Protection Code and experience applying these regulations and principles to day-to-day workYou have experience with control testing, and issue and action managementYou’re excited about helping Monzo scale in a compliant, thoughtful and controlled wayYou’re resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changingYou are able to meet people where they are at, and be the a bridge between internal teams and represent Monzo before auditors and regulatorsYou are a self-starter, and able to work independently and make prioritisation decisionsNot ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What’s in it for youCompetitive salary share optionsThis role can be based in our Dublin office, however, you will be expected to travel to Monzo’s head offices in London from time to timeWe offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)€1,200 learning budget each year to use on books, training courses and conferencesPrivate healthcare schemePension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counsellingWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 3 key steps30 min call with the Recruiter30 min call with the Hiring Manager2 hours of technical and behavioural interviews30 min final call with our COO, EUThis process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.#LI-OS1
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