Lead and execute comprehensive UAT for enhancements to the KYC application and the new strategic KYC platform, ensuring all business requirements are met. Develop and maintain detailed UAT test plans, test cases, and scenarios based on business requirements, functional specifications, and regulatory guidelines. Identify, document, track, and retest defects, working closely with technology and development teams to ensure timely resolution. Partner with Project Managers, Business Analysts, Technology teams, and KYC Operations users to ensure alignment on testing scope, timelines, and outcomes within an Agile environment. Conduct analysis of UAT results against risk and associated controls, identifying potential operational risks within the new system and collaborating with management on solutions to mitigate. Prepare and present UAT status reports, defect metrics, and sign-off documentation to project stakeholders and management, highlighting progress, risks, and recommendations. Contribute to the continuous improvement of UAT methodologies, tools, and processes for KYC system enhancements. Act as a Subject Matter Expert (SME) on UAT processes and KYC functionality to senior stakeholders and other team members, providing guidance and support as needed. Support the operational readiness of the new KYC application, ensuring that end-users are adequately prepared for system changes. Ability to operate with a limited level of direct supervision and can exercise independence of judgment and autonomy in UAT activities. Extensive relevant experience in User Acceptance Testing (UAT), Quality Assurance (QA), or System Testing, preferably within financial services or a regulatory compliance domain. Demonstrated experience in testing complex enterprise applications, specifically within KYC, AML, or other financial regulatory compliance systems. Proven ability to develop detailed test plans, write comprehensive test cases, execute tests, and manage defects through to resolution. Strong understanding of KYC/AML processes and regulations. Familiarity with Agile methodologies and experience working in an Agile development environment. Proficiency in using JIRA for defect tracking and test management. Consistently able to anticipate and respond to customer/business needs, particularly in a testing context. Demonstrated ability to build and cultivate partnerships across business regions and technology teams. Excellent analytical, problem-solving, and communication skills. Bachelor's degree/University degree or equivalent experience Then apply to discover the true extent of your capabilities. LI-NS Job Family Group: Operations - Services Job Family: Business KYC Time Type: Full time Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. For complementary skills, please see above and/or contact the recruiter. Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. This job opening is for an existing job vacancy.