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Director of rooms

Adare
Adare Manor
Director
Posted: 16 November
Offer description

At Adare Manor, our vision is ' Beyond Everything ' - a commitment to creating magical, unforgettable experiences for our guests and team alike.
As a globally celebrated luxury resort, we are proud to have been awarded the prestigious Forbes Five-Star rating and honoured with Michelin's highest distinction, 3 Keys .
From our Michelin-starred dining to world-class golf, including hosting the **** Ryder Cup, Adare Manor is a place where excellence thrives.
If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
Due to a series of internal promotions, we are now hiring for a dedicated Director of Rooms to join our team on a full-time permanent basis.
About the Role As Director of Rooms, you will lead and inspire the Rooms Division: encompassing Front of House, Guest Experience, Housekeeping, Laundry, Spa, Boutique, and Team Accommodation, to deliver seamless operations and exceptional guest experiences.
Reporting to the Deputy General Manager, you will shape strategy, elevate standards, and champion a culture of excellence across every touchpoint of the guest journey.
Key Responsibilities Lead the strategic and operational management of all Rooms Division departments in alignment with Adare Manor's luxury brand standards, Forbes, and LHW requirements.
Drive service excellence through continuous quality improvement, guest feedback analysis, and hands-on leadership.
Develop and manage departmental budgets and KPIs, optimising performance, productivity, and profitability.
Collaborate closely with Engineering and Facilities to ensure all rooms, guest areas, and team accommodations are maintained to the highest standards.
Oversee the Boutique, both onsite and online, to maximise retail opportunities and enhance the guest experience.
Inspire, coach, and develop a high-performing team, fostering a culture of care, respect, and professional growth.
Partner with HR and senior leaders on recruitment, training, and career development, ensuring every team member reaches their potential.
Lead by example, embodying Adare Manor's values and ensuring the delivery of warm, intuitive, and professional guest service at every level.
Who You Are We are looking for a dynamic, visionary hospitality leader who thrives in a fast-paced luxury environment and is passionate about creating unforgettable guest experiences.
You will thrive in this role if you have: Extensive leadership experience within a luxury hotel or resort, ideally at Director of Rooms or senior Rooms Division level.
Proven expertise in front-of-house, housekeeping, and guest experience operations.
Strong commercial acumen with experience managing budgets, forecasts, and performance metrics.
Exceptional communication, interpersonal, and coaching skills, as you inspire and motivate those around you.
A strategic mindset with a hands-on approach and genuine passion for people, service, and excellence.
Why Join Adare Manor?
At Adare Manor, we believe in exceptional experiences, not just for our guests but for our team too.
We offer: Competitive salary and benefits package A supportive, collaborative, and dynamic team environment Opportunities for learning, growth, and career development Access to wellbeing initiatives, events, and team recognition programmes The chance to be part of one of the most iconic hospitality teams in the world If you are ready to make a meaningful impact and help us shape the future of our Rooms Division and our Resort overall, we'd love to hear from you.
Adare Manor is an equal opportunity employer.
We are committed to building a diverse and inclusive team and welcome applications from all backgrounds.

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