Job Title:
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* Sales & Service Support
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About the Role:
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We are seeking a highly organized and proactive professional to join our team as Sales & Service Support. This role provides essential administrative support across core departments, including sales, service, and operations, as well as general office administration.
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Key Responsibilities:
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1. Respond promptly and professionally to incoming enquiries via phone, email, website, and other channels.
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2. Prepare and coordinate sales documentation, including quotations, contracts, permits, and related paperwork.
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3. Assist with lead generation using platforms such as Barbour ABI or similar tools.
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4. Maintain and update customer records, sales activities, and opportunity pipelines.
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5. Conduct research into potential clients and upcoming projects to support business development.
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6. Liaise with internal departments to ensure seamless coordination of sales activities.
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7. Provide administrative support to Sales Managers and Executives as needed.
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8. Process incoming service sheets and update relevant records.
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9. Issue purchase orders and manage goods in/out procedures within the system.
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10. Maintain and update the hire management system, including stock control and equipment availability.
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11. Welcome visitors to the office and provide hospitality as required.
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12. Provide holiday cover and support to other team members when needed.
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13. Carry out general administrative duties to support the smooth running of the office.
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Required Skills and Qualifications:
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* Excellent written and verbal communication skills.
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* Strong organisational abilities with exceptional attention to detail.
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* Friendly and outgoing personality with strong interpersonal skills.
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* Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
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* Previous experience in a similar administrative or coordination role is an advantage.
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Benefits:
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This is a great opportunity to be part of a forward-thinking and supportive team. If you thrive in a fast-paced environment and enjoy working with both people and processes, we would love to hear from you.
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Skills:
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Communication Organisation Planning Sales Support Customer Service Interpersonal Skills friendly