CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager - Technicalto join the team located in Dublin 4. The individual will be the driving force in championing workplace experience - helping make the site a true destination for our client and its colleagues. This role would be suitable for an Assistant Facilities Manager/ Facilities Coordinator / Building Manager or Maintenance Lead with good customer interaction skills. The individual must possess exceptional interpersonal skills, with a vision for improvement and innovation, and an analytical mindset; someone who can coordinate and instil change through the implementation cycle of the workplace experience journey our client are undertaking. They must demonstrate a hospitality mindset at all times and look to breed that culture within the existing CBRE team and our clients colleagues. What Youll Need: Previous experience of Building Services in a Corporate or hospitality environment. Previous experience in organising, managing events and large meetings. Fluent and comfortable in the use of technology including MS Office, social media and other applications. Track record of building positive relationships and delivering exceptional customer service. Always set high standards for themselves and others. Can inspire others and support new ideas and initiatives. Can adapt to changing demands and deadlines. Takes pride in the service delivered to our customers and our customers customers. Ability to analyse data, identify trends and convey results, deploying an action plan in a clear, concise and confident manner. Excellent spoken and written communication skills and the ability to communicate in an effective manner. Ability to think strategically and independently. High School Diploma, GED, or trade school diploma with 4-5 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Certifications/licenses as may be required by local or state jurisdictions. Prior shift manager or supervisory experience preferred. Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads. Ability to exercise judgment based on the analysis of multiple sources of information. Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Organizational skills with an advanced inquisitive mindset. What Youll Do: Liaise with FM Team and Client contacts to drive the workplace experience strategy. Manage and coordinate the creation of initiatives, working with onsite teams to promote and to create a forward planner of activities. Assist in the coordination of all client events activities on site ensuring a seamless end to end delivery. Support the delivery of the One Team"ethos. Develop and nurture business relationships with all client contacts across the site to gain insights into anticipated future requirements and work these into the service delivery strategy. Support the CBRE FM Team and Client with delivering individual building or site wide projects and initiatives. Support the Facilities Manager in driving consistently high standards of workplace experience across the site. Deliver value to our customers by providing top quality consultancy and acting as a trusted advisor. Establish and maintain customer relationships by promoting site activities and promoting the wider facilities teams. Comply with all applicable codes, regulations, governmental agency, and Company directives related to building operations and work safety. Oversee operations, assign work orders, and provide technical and procedural training of coworkers and subcontractors. Consult with clients to schedule preventive maintenance and other downtime to minimize business interruption and inconvenience. Formulate and implement a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Oversee and inspect the work performed by vendors. Confirm that work is complete, equipment is fully functional, and client space is in prime working condition. Respond quickly to emergency situations, summoning additional assistance as needed. Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement. Impact a range of customer, operational, project or service activities within own team and other related teams. Work within broad guidelines and policies. Explain difficult or sensitive information.