Overview
Brand new store opening in Carlow!
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Responsibilities
* Motivate your team and deliver a meaningful shopping experience for customers.
* Act as second-in-command, covering for the Store Manager when necessary.
* Drive store performance through excellent customer service, teamwork and efficient operations.
* Be a role model and ambassador for Rituals; foster a culture of trust and constructive feedback.
* Support the Store Manager with recruiting, hiring and retaining a diverse and talented store team.
* Coach team members to enhance engagement and help them reach their full potential.
* Assist with day-to-day business activities as the Store Manager’s right hand.
* Deliver operational excellence in an outlet setting, with a focus on stock and inventory management and maintaining high store standards.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On top of that, you have:
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
#J-18808-Ljbffr