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Commercial applications specialist

Dublin
Ornua Co-operative Limited
Application specialist
Posted: 19 March
Offer description

Select how often (in days) to receive an alert:Ornua is a leading dairy co-operative which sells premium dairy products globally on behalf of its Member Co-operatives, Ireland’s dairy processors and, in turn, Irish dairy farmers.Ornua has revenues of €3.4 billion and is supported by a global team of approximately 2,800 employees. The Group operates as a commercial organisation across 10 business units, including 12 production facilities located in Europe, North America, the Middle East and Africa.The commercial organisation is responsible for the marketing and sales of Ornua’s consumer brands including Ireland’s most successful food export: Kerrygold. Consumer markets are served by production facilities in Ireland, Germany and the UK and by in-market Sales & Marketing Teams in Asia, Germany, Ireland, MEA, Poland, Spain, rest of Europe and North and Latin America.It also manages the procurement of Irish and non-Irish dairy products, the sale of dairy ingredients to food manufacturing and foodservice customers globally, and the implementation of de-risking and trading strategies to manage market volatility. These activities are supported by production facilities and in-market teams in Europe, North America, the Middle East and Africa.The RoleThe IT Commercial / S&OP Application Specialist is responsiblesupporting theimplementation, optimisation, and ongoing support of commercial and planning applications supporting S&OP / IBP and Trade Promotion Managementprocesses. The role partners closely with Commercial, Sales, Supply Chain, Finance, and IT teams to ensure Demand & Supply Planning and Trade Promotion Management (TPM) solutions effectively support forecasting, promotional planning, and business decision-making.This role has a strong focus onERP,Demand & Supply Planning platforms, andCommercialTPM solutions such,operatingwithin FMCG and manufacturing environments.Key Areas of ResponsibilityCommercial, S&OP & Planning SystemsLead and support the implementation, configuration, and enhancement of Demand Planning, Supply Planning, and S&OP / IBP applicationsAct as IT application ownerworking in partnership with business ownersfor commercial planning and TPM platformsEnsure planning solutions are integrated with ERPto support end-to-end planning, execution, and financial alignmentTranslate business requirements into functional designs and system configurationsSupport scenario planning, forecasting accuracy, and supply-demand balancing processesTrade Promotion Management (TPM)Supportthe implementation andoptimisation of TPMsolutions to enable promotion planning, execution, accruals, and post-event analysisPartner with Commercial and Finance teams to ensureaccuratetrade spend forecasting, control, and ROI measurementWork alongside integration, datateamsand business to ensure TPM data and processes are integrated with Demand Planning and Infor ERPfinancial and sales dataBusiness Engagement & ChangeAct as a trusted IT partner to Commercial, Supply Chain, and Finance stakeholdersEngage inworkshops to define S&OP processes, KPIs, and system requirementsSupport business changeand initialuser adoption, training, and documentationwhere relevant. Address systems defects and enhancements where necessaryWork in partnership with the business to driveimprovement in commercial planning and promotional effectivenessIntegration, Data & AnalyticsWork with integration and data teams tomaintainrobust interfaces and data governancebetween Demand & Supply planning and commercial systems and ERP / other business systems and data platformsEnable performance reporting, what-if analysis, and scenario modellingDelivery, Governance & SupportManage application lifecycle activities including enhancements, upgrades(enhancements), and vendor coordinationEnsureappropriate governance, controls, and documentation are maintainedKey Skills / AttributesProven experienceinimplementing/ supportingDemand & Supply PlanningandS&OP / IBPsolutions, preferablyin FMCG or manufacturing environmentsHands-on experience withERP(Infor preferable but not mandatory) forcommercial, supply chain, or finance integrationExperience implementing and supportingTPM solutionsStrong understanding of end-to-end S&OP processes and commercial planning cyclesExperience integrating planning and TPM tools with ERP platformsStrong business analysis and stakeholder engagement skillsStrong communicator able to engage commercial, supply chain, finance, and IT stakeholdersCommerciallyand S&OPfocused with a data-driven mindsetStructured, delivery-oriented, and detail-focusedComfortable operating in complex, cross-functional environmentsContinuous improvement and customer-focused approachDegree in technology or business5+ years’ experienceExperience with Infor planning solutionsand Infor M3 ERPor otherenterprise ERP and CommercialplanningtoolsKnowledge of trade spend management, accruals, and promotional ROI analysisExperience working with system integrators and software vendorsCustomer Focus: Advocates for the customer, balances customer and business needs, and spots opportunities for growth.Forward-Looking: Helps others to accept change, implements change, and looks ahead to anticipate change.Curious: Open to asking questions and willing to learn and continuously improve.Working Together: Encourages co-operation in own team and supports cross-functional working.
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