Job Overview
A global organization seeks a Manager,
Customer Support to lead their team in Ireland.
This role involves overseeing performance
and growth, collaborating across teams,
and managing customer support operations
in a fast-paced environment.
About the Role
1. Promote positive relationships with customers through timely responses and resolutions of issues;
2. Maintain up-to-date knowledge of products and services offered by the company;
3. Liaise with cross-functional teams to ensure effective issue resolution;
4. Analyze customer feedback to identify areas for improvement;
l
The ideal candidate should possess excellent communication skills, be able to work under pressure,
demonstrate adaptability, have strong analytical skills,.] ,