Join to apply for the Senior Client Service Advisor role at Aon.
Are you an energetic, self-motivated, and career-focused individual? Do you have experience with commercial clients and a general insurance knowledge? This might be the role for you.
This role offers the flexibility to work both virtually and from our offices in Cork or Dublin.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What The Day Will Look Like
Commercial Risk Solutions is currently looking to recruit an experienced and enthusiastic Senior Client Service Advisor to join our lively Global Division. Reporting to the Client Service Executive, the Client Service Advisor will be responsible for client servicing of a range of Global Inward accounts, with an ability to work as part of a team.
Main Responsibilities Will Include
* Leading a portfolio of varied global inward businesses within a busy and pro-active broking environment.
* Handling clients’ renewals from start to finish, assisting with mid-term alterations, dealing with general day-to-day client and carrier queries and administrative duties pertaining to same.
* Providing support to our designated claims team in the handling of insurance claims.
* Providing assistance as required to colleagues across a range of general lines products.
* Reviewing policy wording.
* Building strong relationships with clients, underwriters, and network colleagues through the delivery of a market-leading service.
* Securing and retaining clients by providing an excellent service.
* Assisting the Global team and other Aon colleagues to continually deliver an excellent service.
* Participation in sales initiatives to target new clients.
* Expanding and sharing knowledge and capabilities.
* Maintaining the utmost standards of compliance and adherence to broking best-practice.
* Aligning with all management audit requirements.
* Other duties that may arise as the business requires.
How This Opportunity Is Different
The Senior Client Service Advisor will have the chance to work for one of the biggest insurance broker services globally, facing and dealing with high-level skills of clients in a wide range of industries such as construction, real estate, manufacturing, tech, telecommunication, and many more. Working in a commercial environment, you will be supported by a similar-minded professional individuals and a motivated dynamic team.
Skills And Experience That Will Lead To Success
The ideal Senior Client Service Advisor will have:
* Relevant broking experience.
* Compliance with the minimum competency requirements laid down by the Central Bank, including but not limited to:
o Being CIP qualified (minimum); progress to ACII (desirable).
o Meeting the Central Bank Fitness & Probity standards.
o Providing evidence of compliance with maintaining CPD hours (minimum 2 years).
* A desire to improve knowledge across a range of General insurance products.
* Effective communication skills with clients, insurers, and colleagues.
* Excellent organizational and administrative skills with the ability to work to strict deadlines.
* A great team player with the ability to work independently.
* Ability to prioritize workload and deliver on objectives.
* Strong dedication to understanding customer needs and attention to detail.
* Proficiency in Microsoft Office platforms (Word, Excel, PowerPoint).
How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We also offer two “Global Wellbeing Days” each year, and support flexible working arrangements under our Smart Working initiative.
Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. At Aon, you are more connected, relevant, and valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. We are proud to be an equal opportunity workplace and provide reasonable accommodations for applicants with disabilities. For more information, contact ReasonableAccommodations@Aon.com.
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