Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting a Retail Supervisor for our Safety Direct Division to play a critical role in the promotion of sales, marketing, customer service and brand development.
Responsibilities
* Responsible for all sales activities including sales, marketing, customer service and brand development
* Develop good business relationships with all new and existing customers
* Deliver first class customer service at all times
* Resolve customer complaints as effectively as possible
* Merchandising the floor space to maximise sales
* Participate as a project team member and drive relevant projects through to implementation
* Lead and train the team of Retail Store Assistants
* Ensure to keep up to date with applicable regulations and safety legislation
* Work as part of a team to organise in-store promotions
* Increase business by maximising sales to each customer
* Inform customers of the technical benefits of our products and have the confidence to discuss in great detail
* Other duties as assigned from time to time
* Develop relationships with supplier representatives
* Stay in touch with current market trends and innovations
Skills And Experience
* Experience in a similar role would be an advantage
* Driven with a passion for a career in sales and/or customer support
* Ability to identify customer needs and maximise sales opportunities
* Good communication, organisation and administration skills
* Flexible and pro-active attitude
* Ability to bring new ideas/initiatives to drive sales
* A technical or marketing background would be a distinct advantage
* Strong people management and leadership skills