WE'RE HIRING - FACILITIES ADMINISTRATORABOUT US:You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE'D ENCOURAGE YOU TO SHOW YOUR INGENUITYDiversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.JOB TITLE:FACILITIES ADMINISTRATORABOUT THE ROLE:The Facilities Administrator will support the onsite Facilities Management team providing professional administrative support supporting to delivery of building operations.Delivering administrative activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, occupancy services and helpdesk. Ensuring the smooth running of our service whilst providing an exceptional end user experience within our client sites.KEY RESPONSIBILITIES:Provide administrative support to the onsite Facilities Management teamSupport in maintaining log books and documentation relating to Health and SafetyDeliver reporting on a monthly basis including trackers, audits, inspections and health and SafetyUse and maintain online task system, ensuring correct data entry and providing overall system administrationSupport the facilities management team in scheduling and covering key rolesFollow required emergency prevention and operational controls, coordinating daily and weekly schedules as requiredMaintain, organise and control all JLL central files, information, data, reports including all paperwork and filing on siteAssist in reviewing, maintaining and building Standard Operating Procedure manualsEnsure compliance with JLL policies, procedures and standard practicesEnsure prompt and accurate management of purchase orders in the internal financial management platformEnsure prompt resolution of any customer complaints, escalating to the line manager as required.Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendorsAssist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)Assist in the procurement of vendors and services as requiredAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate mannerAssist with the monthly accrual reports and help monitor the finance trackersFollow established escalation procedures and incident reporting proceduresProvide support for regular management reports and projects as requiredAchieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targetsWORKING LIFE:On a daily basis you will be working across multiple sitesThe main business language spoken in our offices is English. Knowledge of English is essentialThe role will be structured on a shift basis over a 5-day weekOn occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rotaABOUT YOU:You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertiseYou have experience in an administration or coordinator role providing operational supportYou work collaboratively as part of a team to solve problems with professionalism and service focused approachYou are adept at multitasking and are able to manage multiple projects effectivelyYou are open and have good communication skillsYou strive for excellence in what you do and share ideas for improvementYou are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technologyYou keep up to date with industry trends and have direct experience or an interest in facilities management and customer service