Overview
Location: Main Street, Castle Leslie Estate, Glaslough
Responsibilities
* Provide an excellent service to our customers in the politest possible way by maintaining hospitality standards (smile and greet guests appropriately, show interest, offer assistance and respond to guests' needs and comfort).
* Respect the privacy of our hotel guests and their personal property at all times.
* Have a general knowledge of the Estate together with knowledge of the overall history of Castle Leslie Estate (we will provide this information).
* Deal with customer complaints in a diplomatic manner at all times and never argue. Seek the assistance of Management where appropriate.
* Assist Receptionists with welcoming and guest check-ins and rooming.
* Provide cover for Receptionists during breaks/lunch when required.
* Assist guests with luggage when required.
* Ensure that all entrance doors and emergency exits are shut and cleaned regularly.
* Assist with the clearing of any unwanted items from all front-of-house areas including rubbish, glasses, cups, plates, cutlery, etc.
* To maintain fires and clean fireplaces at required times.
* Take reasonable care for yourself, your colleagues, customers and any other persons on the premises.
Equality and Culture
Castle Leslie Estate believes that embracing equality and diversity in the workplace benefits everyone. We recognise that our diverse workforce reflects the diversity of our customers and markets and we aim to utilise the widest range of skills and experience while complying with legislation.
About The Role
Additional Pay
* Tips
Benefits
* Company events
* Employee discount
* Food allowance
* Housing allowance
* On-site parking
* Wellness program
Skills Needed
About The Company
Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland™ and a Great Place to Work® for the last three years. It emphasises trust and a high-trust work experience. Castle Leslie Estate was voted Ireland’s Favourite Place to Stay 2023 and 2022. The company seeks friendly, highly skilled and professional staff with a flexible attitude and excellent interpersonal and customer service skills. We offer a competitive salary, an excellent working environment and unique benefits for the right candidates.
Company Culture
Nestled on 1,000 acres of Irish countryside, Castle Leslie Estate is led by the Leslie Family. The current custodian is Sammy Leslie, dedicated to protecting the Estate for future generations.
Required Criteria
Desired Criteria
Closing Date
Wednesday 22nd October, 2025
Contract Type
Part-time
Salary
From €14.00 Hourly to €15.00 Hourly
Job Function
* Other
Industries
* Hospitality
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