Life Pensions Administrator
As a Life Pensions Administrator, you will play a pivotal role in the core operations of our business. This entails working closely with various stakeholders, both internal and external.
* You will be responsible for setting up new business clients and organizing their paperwork efficiently.
* Your primary focus will be on processing new business for life insurance and pension services, liaising with clients and insurance companies to ensure seamless transactions.
* You will provide exceptional customer service by keeping clients informed and progressing their business smoothly.
* Your office tasks may include filing, scanning, generating reports and presentations, as well as supporting sales staff and senior management.
* Meeting setup and booking is another critical aspect of this role.
* You will produce accurate client reports and maintain CRM files while ensuring data integrity.
* Screening phone calls and routing callers to the appropriate personnel is essential for effective communication.
* Maintaining polite and professional communication through phone, email, and postal mail is crucial.
* You will anticipate the needs of others to ensure a seamless and positive experience.
* Maintaining and implementing compliance requirements for new and existing business clients is a key responsibility.
* You will work in line with established company procedures and handbooks.
* This role also involves supporting marketing efforts by promoting products and services offered by the company.
* Your primary goal is to deliver a consistent, high level of professional client service, focusing on enhancing the client experience at every interaction.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional customer service. If you are a detail-oriented individual with a flair for problem-solving, we encourage you to apply for this exciting opportunity.