Sales Administrator Job Description
We are currently seeking a highly motivated and organized Sales Administrator to join our team. The successful candidate will be responsible for providing administrative support to the sales team, ensuring timely and accurate preparation of sales data, reports, and presentations.
Main Duties:
* Act as the internal CRM lead, liaising with marketing to ensure evolving CRM tools support the sales teams needs.
* Assist with and complete essential sales-related documentation, such as sample requests and preliminary information submissions.
* Update customer forecasts into internal tracking tools and follow up with clients where necessary.
* Provide preliminary cost estimates to the sales team using internal calculation tools.
* Collaborate across departments to identify opportunities to enhance internal and external reporting using accurate and up-to-date information.
* Process new customer account setups and amend existing customer information as directed.
* Manage initial risk checks and documentation for onboarding new clients when required.
* Audit and validate system data to support accuracy and integrity of sales information.
* Extract and compile relevant data using BI tools for quarterly or biannual business reviews.
* Monitor internal forecast accuracy bi-weekly and provide feedback to sales team members.
* Prepare and publish monthly sales dashboards for senior leadership.
* Help draft and maintain sales standard operating procedures in collaboration with management.
* Maintain visibility of team availability by updating the sales teams annual leave calendar.
* Assist with the planning and coordination of key promotional or commercial events.
Main Requirements:
* Experience of working in a sales office, preferably in an FMCG or B2B company for approx.. three years.
* Experience with Power Bi.
* Self-motivated with the ability to work under pressure and to deadlines.
* Ability to work on own initiative and also as part of the sales team.
* Confident, articulate with a keen focus on customer service.
* Highly organized and flexible.
* Excellent attention to detail, with excellent communication skills both verbal and written.
* Computer literate with strong skills in MS Excel.
* Quick at learning new systems and making proactive suggestions to improve systems to streamline working/reporting.
About Us:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is dedicated to delivering exceptional results and building long-term relationships with our customers.