IT Production Support System Engineer (female/male)Field of activity
You will provide support to IT mission critical applications within the Clearstream production and pre-production environment. For production systems, you will ensure that maximum service level is provided to customers on a 24-hour basis.
Tasks/responsibilities
1. You will support the production environment 24/7 and will solve IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
2. You will implement, integrate and support third party software as well as internally developed applications within the Clearstream Services IT production environments
3. You will analyse problems and resolve issues. You will perform monitoring, tuning and optimisation of performance of in-house Clearstream IT applications as well as third party software whilst ensuring maximum availability and service to Customers
4. You will participate to on-call rota allowing the best service to Customers outside of standard hours.
5. You will deploy Clearstream business applications to end users
6. You will ensure the integrity of the production environment and will implement upgrades or new products that are critical for the daily operational business
7. You will work in new deployment projects within public cloud (GCP, Azure)
8. You will know and follow processes in place and will be able to adapt yourself to any new situation
Qualifications/required skills
9. University degree in an IT related discipline or equivalent through relevant work experience
10. Experience with production environment and on call is an asset
11. Team spirit, open-minded and open for changes
12. Experience with Linux and NT environments is required
13. Oracle SQL and/or MS SQL knowledge is an advantage
14. Good knowledge of one or more of the following tools is a plus: GitHub, Jenkins, Jira, OpenShift, JBOSS, Weblogic
15. Ability to work in a customer-facing role, service-oriented attitude, and attention to detail
16. Highly motivated, organized individual able to work effectively with minimal supervision
17. Good knowledge of English (in written and spoken). Any additional language is an asset
18. Dedication, team andmunication skills, flexibility as well aspetent handling of MS Office applications round out your profile.
Job ID 24696