DescriptionAt West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.Job SummaryNote: This is a Fixed Term contract until June 2026Ensures that the Quality of the product produced in the assigned area meets established guidelines and expectations. Monitors, records and tracks production and works closely with technicians/operators/engineers/value stream leads to ensure that schedules are met, record keeping and reporting is accurate, and timely communication is given to all concerned. Ensures the production floor operation is consistent with the vision of the company/group while providing support and feedback to production personnel. Ensures the area and team are always audit ready. Works with other Group Leaders on shift to resolve day-to-day and long-term issues. Reports to the Business Unit Manager.Essential Duties And ResponsibilitiesResponsibility for shifts measures of performance (KPI's) - strives to achieve high utilization, high yield and low cost of quality; prepares, plans and schedules in conjunction with the planner and value stream lead (VSL).Plan/ direct group decision process for control/development. Progress any quality actions for non-conformances in a timely manner.Leads and supports the production teams to achieve the manufacturing goals.Plan/ coordinate training, development and performance reviews of technicians/operators.Responsibility for Safety and Security of personnel in the production area. Conducts Line Safety Walkabout each shiftResponsibility for Safety and Security of machines, equipment, and facilities of the production area.Uses and understands statistical process control; monitors the quality of the product through SPC.Uses and understands basic computer tools/programs for analysing results and/or compiling reports.Responsible for making quality or processing/ automation / tooling related decisions on the production floor and co-ordination of same with the relevant engineers.Lead and manage a high performing team/select no. of employees to deliver the defined business goals & objectives.Identification and development of talent to include performance management and succession planning (in the West Talent Gateway).Coaching / development of the employees using development and retention plans as appropriate.Monitor / analyse / communicate measures of performance to the group/plant.Co-ordinate communications with other production areas.Plan / communicate production schedule, quality requirements etc.Expedite materials, equipment, and resources as required in conjunction with the planner and VSLCoordinate the implementation of product / process / automation changes with the relevant engineer.6-S standards in production areas are to the required standardsDelegate tasks to technicians/operators, having ensured that adequate training is provided.Develop and maintain production methods/procedures and all supporting documentation to meet the requirements of ISO9001/ ISO 13485 / ISO 14001.Act in accordance with the company's Guiding Principles and adherence to the corporate Code of Conduct.Compliance to all site Environmental, Health and Safety requirements, training and regulations.Compliance to all local site company policies, procedures and corporate policies.Perform additional duties at the request of the direct supervisor.*Education*Bachelor's Degree preferred*Work Experience*Equivalent experience in technical or business required andMinimum 5 years Must have a minimum of 5 years' experience in a manufacturing environment, including supervisory experience required andExperience with SAP systems preferredPreferred Knowledge, Skills And AbilitiesWorking knowledge of repetitive process, high tech, manufacturing – mechanical automated systems.Knowledge of manufacturing processes within clean room environment, workflows, production equipment and industrial techniques.Must have effective problem solving and interpersonal skills.Must possess strong leadership and managerial skillsKnowledge of and ability to work in appropriate computer programs and applicationsAble to comply with the company's safety policy at all timesAble to comply with the company's quality policy at all times.Additional RequirementsManufacturing environmentOccasionally required to work on different shifts.Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.Must occasionally lift and/or move up to 35 poundsSpecific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Ability to suit up in appropriate clean room uniform - in conjunction with all annual testing / certification processes.Regularly wear base clean room uniform, head and face guards, gloves and safety glasses, safety goggles, safety shoes*License and Certifications*Health Services\First Aid Certification Certification in First Aid Upon Hire preferred orHealth Services\Cardiopulmonary Resuscitation (CPR) CPR Upon Hire preferred*Travel Requirements*5%: Up to 13 business days per year*Physical Requirements*Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.