Business Development & Account Manager
Location: Dublin (Hybrid)
Company: HCS
HCS is growing, and we're expanding our Sales Team. We're looking for an experienced Business Development & Account Manager who excels at building trusted relationships, understanding customer needs, and driving recurring revenue growth.
If you're energised by engaging with clients, uncovering opportunities, and delivering real business value through technology, we'd love to speak with you.
About the Role
This is a dual-focused position combining strategic account management and new business development. You will manage a portfolio of key clients while actively driving growth through new opportunities. Your ability to understand business challenges, propose tailored solutions, and engage confidently with senior stakeholders will be central to your success.
Key Responsibilities
Customer Relationship Management
* Build and maintain strong, long-term relationships with stakeholders across your customer portfolio.
* Act as a trusted advisor, supporting customers in achieving their business and technology goals.
Sales & Revenue Growth
* Identify and convert new business opportunities across both existing and new clients.
* Drive upsell and cross-sell opportunities to increase recurring revenue.
* Manage a sales pipeline and meet/exceed monthly and quarterly targets.
Solution Delivery & Collaboration
* Work closely with technical teams to ensure solutions are scoped, delivered, and supported effectively.
* Partner with support and cross-functional teams to ensure an exceptional customer experience.
Account Management
* Lead regular business reviews, manage renewals, uplifts, and contract discussions.
* Maintain accurate CRM records and provide timely reporting.
Market & Technology Insight
* Stay up to date with emerging technologies, market trends, and vendor partner offerings.
* Leverage this knowledge to advise customers and enhance solution proposals.
About You
* 5+ years' experience in Account Management, Business Development, or a similar role in IT, technology.
* Proven success in building strong customer relationships
* Excellent communication, presentation, and negotiation skills
* Strong organisational skills with high attention to detail
* Self-motivated, target-driven, and comfortable working in a fast-paced environment
* Values that align with HCS integrity, accountability, empathy, and commitment to excellent customer service
What We Offer
* Salary + competitive commission package
* Mileage reimbursement
* Company Pension
* Health Plan
* Professional development support, including funded certifications
* A supportive, collaborative culture that prioritises people and growth
* The opportunity to work with a strong portfolio of customers and innovative technology partners
Why Join HCS?
At HCS, we invest in our people. Our values, trust, accountability, expertise, integrity, people, and empathy define how we work together and how we serve our customers. We foster a culture where contributions are recognised, development is encouraged, and diversity is celebrated.
HCS is an equal opportunity employer, and we welcome applicants from all backgrounds.
Job Type: Full-time
Experience:
* relevant: 5 years (required)
Location:
* Dublin, County Dublin (preferred)
Work Location: Hybrid remote in Dublin, County Dublin